# Manual - Criação de nota de Entrada e Devolução para cancelamento de venda fora do prazo

<span style="mso-spacerun: yes;"> </span>

<span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">Módulo</span><span style="mso-spacerun: yes;"> </span><span style="font-size: 2.0pt; line-height: 115%; font-family: 'Lexend Light'; mso-fareast-font-family: 'Lexend Light'; mso-bidi-font-family: 'Lexend Light';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 12.0pt; line-height: 115%;">Op</span>

<span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">Rotina</span><span style="mso-spacerun: yes;"> </span><span style="font-size: 2.0pt; line-height: 115%; font-family: 'Lexend Light'; mso-fareast-font-family: 'Lexend Light'; mso-bidi-font-family: 'Lexend Light';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 12.0pt; line-height: 115%;">Criação de nota de Entrada e Devolução<span style="mso-spacerun: yes;"> </span></span><span style="font-family: 'Lexend Light'; mso-fareast-font-family: 'Lexend Light'; mso-bidi-font-family: 'Lexend Light';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Light'; mso-fareast-font-family: 'Lexend Light'; mso-bidi-font-family: 'Lexend Light';"><span style="mso-spacerun: yes;"> </span></span><span style="mso-spacerun: yes;"> </span>

<span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">Autor</span><span style="font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 3.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 2.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 12.0pt; line-height: 115%; color: #546e7a;">Eduardo Coutinho</span>

<span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">Data / Versão:</span><span style="font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"> </span><span style="font-size: 12.0pt; line-height: 115%;">10/02</span><span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend Light'; mso-fareast-font-family: 'Lexend Light'; mso-bidi-font-family: 'Lexend Light';">/2026</span><span style="font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;"> </span>

<span style="font-size: 4.0pt; line-height: 115%;"> </span>

<span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 3.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">CAMINHO</span>

<span style="font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"> </span>

<span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold'; color: blue;"><span style="mso-spacerun: yes;"> </span>OP &gt; Movimento &gt; Entrada de Nota Fiscal</span><span style="font-size: 15.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold'; color: blue;"> </span>

[![image.png](https://bc.avancoinfo.com.br/uploads/images/gallery/2026-07/scaled-1680-/35Pimage.png)](https://bc.avancoinfo.com.br/uploads/images/gallery/2026-07/35Pimage.png)

<span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 7.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend Black'; mso-fareast-font-family: 'Lexend Black'; mso-bidi-font-family: 'Lexend Black';">O QUE É </span>

<span style="font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;"><span style="mso-spacerun: yes;"> </span>Este procedimento deve ser utilizado quando uma nota fiscal é emitida indevidamente (ex: duplicidade no caixa) e o prazo legal de cancelamento junto à SEFAZ (30 minutos) já expirou.</span>

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<span style="font-size: 2.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 14.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';">PASSO A PASSO </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"><span style="mso-spacerun: yes;"> </span>2. Passo a Passo no Sistema</span>

<span style="font-size: 5.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Acesse o menu: OP &gt; Movimento &gt; Entrada de Nota Fiscal.</span>

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<span style="font-size: 2.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Clique no ícone "+" (localizado no canto superior direito) para iniciar um novo registro.</span>

[![image.png](https://bc.avancoinfo.com.br/uploads/images/gallery/2026-07/scaled-1680-/6wPimage.png)](https://bc.avancoinfo.com.br/uploads/images/gallery/2026-07/6wPimage.png)

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**<span style="font-size: 14.0pt; line-height: 115%; font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;">Dados da Nota:</span>**

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<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Tipo de Emissão: Selecione Emissão Própria.</span>

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<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Natureza de Operação: Selecione Devolução de Venda (ou Devolução/Retorno, conforme configuração tributária).</span>

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**<span style="font-size: 14.0pt; line-height: 115%; font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;">Referenciação:</span>**

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<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">No campo destinado a documentos referenciados, insira a Chave de Acesso (44 dígitos) da nota fiscal original que deseja "cancelar".</span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

**<span style="font-size: 14.0pt; line-height: 115%; font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;">Finalização:</span>**

<span style="font-size: 5.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Confira se os itens e valores batem com a nota original.</span>

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<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Clique em Confirmar/Gravar para transmitir a nota.</span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

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**<span style="font-size: 14.0pt; line-height: 115%; font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;">3. Impactos e Benefícios</span>**

**<span style="font-size: 14.0pt; line-height: 115%; font-family: Lexend; mso-fareast-font-family: Lexend; mso-bidi-font-family: Lexend;"> </span>**

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Estoque: A mercadoria retornará automaticamente ao saldo disponível no sistema.</span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Fiscal: A operação de saída será anulada por uma operação de entrada equivalente, evitando o pagamento de impostos sobre uma venda inexistente.</span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"> </span>

<span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Conformidade: O cliente fica devidamente amparado perante o fisco, mesmo após o prazo de cancelamento.</span>

<span style="font-size: 15.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';"> </span>

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<span style="font-size: 15.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';"> </span>

<span style="font-size: 12.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';"><span style="mso-spacerun: yes;"> </span></span><span style="font-size: 13.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';">OBSERVAÇÕES IMPORTANTES</span>

<span style="font-size: 5.0pt; line-height: 115%; font-family: 'Lexend ExtraBold'; mso-fareast-font-family: 'Lexend ExtraBold'; mso-bidi-font-family: 'Lexend ExtraBold';"> </span>

<span style="font-size: 12.0pt; line-height: 200%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';"><span style="mso-list: Ignore;">●<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><span style="font-size: 12.0pt; line-height: 200%; font-family: 'Lexend SemiBold'; mso-fareast-font-family: 'Lexend SemiBold'; mso-bidi-font-family: 'Lexend SemiBold';">Esse procedimento é utilizado quando há devolução de produtos vendidos, permitindo registrar a entrada das mercadorias no sistema e realizar os devidos ajustes de estoque e fiscais, conforme as regras da operação de devolução. </span>